Connection Customer Engagement
Connections related forums
We recognise the importance of maintaining regular contact with our connections stakeholders to ensure that the services we provide meet their needs.
Major Connections Annual Report (MCAR)
Marking the end of our first year of RIIO-ED2, this report provides our stakeholders with an update on the progress we have made against our Major Connections Strategy and our performance against the key regulatory connections metrics.
Incentive for connections engagement
Our Incentive for Connections Engagement (ICE) plan was developed each year in RIIO-ED1, in consultation with our stakeholders, to deliver improvements in the policies and processes associated with delivering connections. Please see our Final ICE report 2023.
Surgery Appointments
An opportunity to meet with a local engineer prior to submitting an application to discuss your specific connection needs or overall development plans for a particular region.
Consultations
We may, from time to time, consult with stakeholders on a range of connections related subjects.
Have a question or feedback?
Have a question or feedback?